About the Author

John Tongren is a specialist in
management control processes and
the impact of technology on their effectiveness. He has earned
international recognition for his expertise in the audit and control
aspects of information systems as well as his visionary perspective on
contemporary internal audit issues. John originated The CoActive
Management Model, The CoActive Control Principles and The CoActive
Audit Principles. He is active in the total quality movement as
well as the development and audit of quality systems. He is an
academic as well as a practitioner. Dr. John is a Faculty Member
of the University of Phoenix Online Campus and the Grand Rapids
Michigan Campus and teaches accounting, information systems and
management topics in the MBA program. He also taught in the
Online MBA program for Davenport University.
John began his business career as a Labor Relations Administrator. From that beginning in manufacturing he gained experience in Project Engineering, Production Management, Production Planning & Control, Internal Consulting, Strategic Planning, and a number of positions within Information Systems. He moved into internal audit in 1972 when he joined a major international manufacturing firm as a Senior Internal Auditor, specializing in financial and operational audit. Selected to head the formation of an EDP auditing capability, he pioneered the development and application of computer assisted audit techniques, established a formal Information Systems Audit function, performed and directed audits at world-wide data centers, established auditor involvement in application systems development, and developed and implemented an integrated Information Systems/Financial audit methodology. In 1978 he joined an international accounting and auditing firm. He became the National Director of Computer Accounting and Auditing, a function that he established for the firm. In that role he was responsible for National Office computer operations, client accounting and IS Audit support services, and long-range systems planning. In 1981, he established Tongren & Associates and entered the private consulting field. He specializes in assisting clients enhance their management control processes and evaluation systems through facilitation, assurance, education, and participation in comprehensive audit/review engagements. John is known by many consulting firms as a "consultant to consultants" and also works with professional organizations to enhance their education programs.
Dr. Tongren holds a BA from DePauw
University, a MBA from the
University of Michigan, and a Ph.D. from California Coast
University. He has earned the professional designations of
Certified Computing Professional, Certified
Information Systems Auditor, Certified Management Accountant, and
Certified Systems Professional. He is listed in the Marquis 7th
Edition of Who's Who in the World, the 19th edition of Who's Who In the
Midwest, and the 1st edition of Who's Who of Emerging Leaders In
America. He is active in a number of professional organizations
in his areas of interest, and has held leadership positions in
many.
This is the third publication in a
new series of mini-seminars
prepared
from the most popular Tongren & Associates seminars. T&A
mini-seminars are condensed versions of multi-day seminars presented by
Tongren & Associates. This format enables internal auditors
around the globe to experience Tongren & Associates seminars at
their own pace, in their own place.
The Tongren Seminar Series consists of 3 digitalSeminarsTM on CD-ROM "Operational Auditing:
Adding
Value to
Organizations", "Transitioning: Internal Audit
to Internal Assurance", and "Exceeding
Expectations for Internal Auditors".
Additional references and
information are available at http://www.TongrenandAssociates.com/.
Operational Auditing:
Adding Value to Organizations digitalSeminarTM
“Operational Auditing: Adding
Value to Organizations” contains
3 hours of
PowerPoint presentation with synchronized digital soundtrack offering
thought-provoking and practical ideas how to add value to your
organization using today's world class operational auditing
methodologies. This seminar offers
state-of-the-art thinking using state-of-the-art technology.
Receive all the benefits of attending a seminar at your convenience in
a suitable format for both group and individual self-paced training.
Notes: Click the above link to view this digitalSeminarTM
It will take a few minutes for this presentation to start as this file is large (approximately 11 megabyte)
Make sure your speakers are on or you are using a headset so you can hear the narration
To pause while
viewing the presentation right click the mouse and select PAUSE;
to resume,
right
click the mouse and select RESUME
To replay the audio track for a specific slide go to that slide
then
double-click the speaker at the right bottom corner of the
slide
Operational auditing itself is not
new —
but the operational auditing methodologies of today's world class
organizations are. The operational auditing objective of
reviewing departments and programs for "good controls" is not new — but
focusing on cross functional business processes rather than auditing
the "whatever department" definitely is. The idea of performing
some operational audits to round out the annual internal audit plan is
not new — but adopting an overall value added approach based on
operational audit concepts for the entire internal audit/assurance
department certainly is.
Just as "Internal Auditing" has been redefined, operational
auditing is
undergoing a transformation from a very broadly defined "audit of unit
activities, systems, and controls within an enterprise to reach
economic, efficiency, effectiveness, or other objectives" to a highly
focused assessment of organization risk, capability and
performance. Traditional audit steps such as preliminary
surveys are being replaced by collaborative risk assessment.
Audits of organizational functions using standardized checklists are
being replaced by cross functional teams using contemporary management
tools from quality management and process reengineering.
Implementing a value added approach is a critical step towards
achieving the redefined goals of Internal Auditing.
This seminar explores three different operational audit models that
focus on adding value to Organizations and addresses topics that
include …
Transition: Internal Audit to
Internal Assurance contains 2 hours of
PowerPoint presentation with synchronized digital soundtrack offering
thought-provoking and practical ideas how internal audit can create
additional value for an organization by transitioning to Internal
Assurance using contemporary tools providing a wide range of assurance,
consulting, and compliance services. This seminar
offers
state-of-the-art thinking using state-of-the-art technology.
Receive all the benefits of attending a seminar at your convenience in
a suitable format for both group and individual self-paced training.
Notes: Click the above link to view this digitalSeminarTM
It will take a few minutes for this presentation to start as this file is large (approximately 12 megabyte)
Make sure your speakers are on or you are using a headset so you can hear the narration
To pause while
viewing the presentation right click the mouse and select PAUSE;
to resume,
right
click the mouse and select RESUME
To replay the audio track for a specific slide go to that slide
then
double-click the speaker at the right bottom corner of the
slide
A few years ago The Institute of
Internal Auditors made an exceptionally excellent contribution to the
internal
audit profession by redefining internal audit. No longer bound to
the centuries-old financial accounting attest models used by the public
accounting profession, internal auditors were freed to focus on
assurance and consulting activities with emphasis on topics of critical
importance to contemporary organizations - namely risk management,
control, and governance. But -- Sarbanes-Oxley got in the
way. Instead of focusing on the critical areas of risk
management, control and governance many internal auditors were
reassigned to assist the public accountants conduct Sarbanes-Oxley
attest audits. Fortunately, the Sarbanes-Oxley
era now appears to be controlled, and internal auditors can return to
helping their own organizations rather than helping public accountants
and SOX consultants.
Although meeting Sarbanes-Oxley requirements proved an extremely
expensive undertaking for most organizations, some emerged from the
experience with a new understanding of controls and compliance - and
many either developed or purchased automated tools to assist them
document and test compliance. Fortunately, these automated tools
can drastically increase the productivity of internal auditors involved
in compliance auditing - and enable the majority of internal audit
resources to focus on more critical areas such as improvement and
assessment. And that is where the future of internal
auditors is brightest - to put away old missions,
charters, techniques and audit programs to focus directly on helping
their organizations succeed - using the best tools available
today. Internal Audit is redefining itself transitioning to
Internal Assurance.
The new definition of internal audit
provided the foundation, and this digitalSeminarTM provides
not only the "WHY" but also the "HOW" for transitioning to Internal
Assurance.
Exceeding Expectations for Internal Auditors
“Exceeding Expectations” contains 1 hour and 20 minutes of
PowerPoint presentation with synchronized digital soundtrack offering
thought-provoking and practical ideas about how Internal Auditors can
exceed the expectations of audit clients. This seminar offers
state-of-the-art thinking using state-of-the-art technology.
Receive all the benefits of attending a seminar at your convenience in
a suitable format for both group and individual self-paced training.
As consumers we expect that the
products and services we purchase will be as advertised and will meet
our needs. Whether we carefully research a major purchase or make
an impulse buy, we trust the product will meet our expectations.
Most organizations want to make sure they are meeting our needs when we
buy their goods and services, and some want to do even more for us than
we expected. No doubt as a consumer you have heard or seen the
phrase “exceeding expectations.” Simply stated – they not only
want you to remain a customer but also want you to talk about how
wonderful their product or service is, and to refer your friends and
associates to them. They want you to get excited and delighted
about doing business with them!
Internal Audit is a business, and if we want to succeed in our business
we need to delight our customers. We have to not only meet but
even exceed the expectations of our customers. So how do Internal
Auditors do that? How can we possibly get people pleased and
delighted about being audited? Well, that is a very good question
– and that is what this seminar is all about…
Organizations that purchase these digitalSeminarsTM can duplicate the PowerPoint slides as handouts royalty free for training of individuals in that department and for in-house group training.
Use these digitalSeminarsTM for premeeting seminars and in place of a backup speaker for dinner meetings and conferences.
Add to the benefits by scheduling Dr. Tongren to answers questions by telephone with prior arrangement. Call ahead for fee schedule and availability.
Professional associations and educational institutions that purchase this digitalSeminarTM can duplicate any of the PowerPoint slides as handouts and use that material to conduct presentations for members and students by sending a royalty fee of $10 for each copy of the handout to:
Pleier
Corporation
Attn: Tongren Seminar Series
P.O. Box 3900
Mission
Viejo CA
92690-1900 USA
When forwarding
a check
please include the place and date that the training was held.
Your feedback, concerning this product, should be sent to pleier@pleier.com.
If you like the quality of this CD-ROM publication check http://www.pleier.com for additional resources.
Current Publications - Click the link to preview:
21st Century Audit Management “ Opportunities and Challenges“ by a number of contributing authors
A Practitioner's Guide to Corruption Auditing by Muhammad Akram Khan
A Practitioner's Guide to Performance Auditing by Muhammad Akram Khan
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President
Pleier Corporation