Tongren Seminar Series

About the Author

John D.
            Tongren picture

John D. Tongren, Ph.D., CCP, CMA, CSP
 

John Tongren is a specialist in management control processes and the impact of technology on their effectiveness. He has earned international recognition for his expertise in the audit and control aspects of information systems as well as his visionary perspective on contemporary internal audit issues.  John originated The CoActive Management Model, The CoActive Control Principles and The CoActive Audit Principles.  He is active in the total quality movement as well as the development and audit of quality systems.  He is an academic as well as a practitioner.  Dr. John is a Faculty Member of the University of Phoenix Online Campus and the Grand Rapids Michigan Campus and teaches accounting, information systems and management topics in the MBA program.  He also taught in the Online MBA program for Davenport University.

John began his business career as a Labor Relations Administrator.  From that beginning in manufacturing he gained experience in Project Engineering, Production Management, Production Planning & Control, Internal Consulting, Strategic Planning, and a number of positions within Information Systems.  He moved into internal audit in 1972 when he joined a major international manufacturing firm as a Senior Internal Auditor, specializing in financial and operational audit.  Selected to head the formation of an EDP auditing capability, he pioneered the development and application of computer assisted audit techniques, established a formal Information Systems Audit function, performed and directed audits at world-wide data centers, established auditor involvement in application systems development, and developed and implemented an integrated Information Systems/Financial audit methodology.  In 1978 he joined an international accounting and auditing firm.  He became the National Director of Computer Accounting and Auditing, a function that he established for the firm.  In that role he was responsible for National Office computer operations, client accounting and IS Audit support services, and long-range systems planning.  In 1981, he established Tongren & Associates and entered the private consulting field.  He specializes in assisting clients enhance their management control processes and evaluation systems through facilitation, assurance, education, and participation in comprehensive audit/review engagements.  John is known by many consulting firms as a "consultant to consultants" and also works with professional organizations to enhance their education programs.


Dr. Tongren holds a BA from DePauw University, a MBA from the University of Michigan, and a Ph.D. from California Coast University.  He has earned the professional designations of Certified Computing Professional, Certified Information Systems Auditor, Certified Management Accountant, and Certified Systems Professional.  He is listed in the Marquis 7th Edition of Who's Who in the World, the 19th edition of Who's Who In the Midwest, and the 1st edition of Who's Who of Emerging Leaders In America.  He is active in a number of professional organizations in his areas of interest, and has held leadership positions in many. 


Additional references and information are available at http://www.TongrenandAssociates.com/.


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Tongren Seminar Series


"The Tongren Seminar Series" consists of over 6 hours of presentation using PowerPoint slides with synchronized sound tracks addressing the critical issue of how internal audit can best add value to an organization using operational auditing , transitioning to internal assurance, and exceeding an organization's expectations.

"The Tongren Seminar Series" is a set of 3 digitalSeminarsTM on CD-ROM "Operational Auditing: Adding Value to Organizations", "Exceeding Expectations for Internal Auditors", and "Transitioning: Internal Audit to Internal Assurance".

Scroll down to review each title.

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Operational Auditing:

Adding Value to Organizations digitalSeminarTM

“Operational Auditing: Adding Value to Organizations” contains 3 hours of PowerPoint presentation with synchronized digital soundtrack offering thought-provoking and practical ideas how to add value to your organization using today's world class operational auditing methodologies.  This seminar offers state-of-the-art thinking using state-of-the-art technology.  Receive all the benefits of attending a seminar at your convenience in a suitable format for both group and individual self-paced training.

Click here to view sample “Operational Auditing: Adding Value to Organizations” Presentation

Notes: Click the above link to view this digitalSeminarTM

It will take a few minutes for this presentation to start as this file is large (approximately 11 megabyte)

Make sure your speakers are on or you are using a headset so you can hear the narration

To pause while viewing the presentation right click the mouse and select PAUSE;
           to resume,  right click the mouse and select RESUME

To replay the audio track for a specific slide go to that slide
            then double-click the speaker at the right bottom corner of the slide  

Click here to view sample slide notes for the “Operational Auditing: Adding Value to Organizations” Presentation


Operational auditing itself is not new — but the operational auditing methodologies of today's world class organizations are.  The operational auditing objective of reviewing departments and programs for "good controls" is not new — but focusing on cross functional business processes rather than auditing the "whatever department" definitely is.  The idea of performing some operational audits to round out the annual internal audit plan is not new — but adopting an overall value added approach based on operational audit concepts for the entire internal audit/assurance department certainly is.


Just as "Internal Auditing" has been redefined, operational auditing is undergoing a transformation from a very broadly defined "audit of unit activities, systems, and controls within an enterprise to reach economic, efficiency, effectiveness, or other objectives" to a highly focused assessment of organization risk, capability and performance.   Traditional audit steps such as preliminary surveys are being replaced by collaborative risk assessment.  Audits of organizational functions using standardized checklists are being replaced by cross functional teams using contemporary management tools from quality management and process reengineering.


Implementing a value added approach is a critical step towards achieving the redefined goals of Internal Auditing.


This seminar explores three different operational audit models that focus on adding value to Organizations and addresses topics that include …

Understanding Auditing Foundations
Ongoing Development of Internal Auditing
Exploring Operational Auditing Development
Emerging New Organization Business Needs
Emerging New Organization Risk & Control Paradigms
"Where's The Money?" Operational Auditing Model
The Value Added Operational Auditing Model
Risk Based Audit - rather than control based
Risk Based Audit 
Process Based - rather than task based
Process Improvement Principles
 Best Practice Based - rather than "Three E" based
Industry, Organization, Function, COSO
Team Based - rather than "audit expert" based
Facilitated Self Assessment
Added Value Results - rather than "auditor's opinion" based
Reliance and Quality
Top-Down Operational Audit Model
Summary and Challenge
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Transition:
Internal Audit to Internal Assurance digitalSeminarTM


Transition: Internal Audit to Internal Assurance contains 2 hours of PowerPoint presentation with synchronized digital soundtrack offering thought-provoking and practical ideas how internal audit can create additional value for an organization by transitioning to Internal Assurance using contemporary tools providing a wide range of assurance, consulting, and compliance services.  This seminar offers state-of-the-art thinking using state-of-the-art technology.  Receive all the benefits of attending a seminar at your convenience in a suitable format for both group and individual self-paced training.

Click here to view a sample of "Transition: Internal Audit to Internal Assurance" Presentation

Notes: Click the above link to view this digitalSeminarTM

It will take a few minutes for this presentation to start as this file is large (approximately 12 megabyte)

Make sure your speakers are on or you are using a headset so you can hear the narration

To pause while viewing the presentation right click the mouse and select PAUSE;
           to resume,  right click the mouse and select RESUME

To replay the audio track for a specific slide go to that slide
            then double-click the speaker at the right bottom corner of the slide  

Click here to view a sample of slide notes for the "Transition: Internal Audit to Internal Assurance" Presentation


A few years ago The Institute of Internal Auditors made an exceptionally excellent contribution to the internal audit profession by redefining internal audit.  No longer bound to the centuries-old financial accounting attest models used by the public accounting profession, internal auditors were freed to focus on assurance and consulting activities with emphasis on topics of critical importance to contemporary organizations - namely risk management, control, and governance.  But -- Sarbanes-Oxley got in the way.  Instead of focusing on the critical areas of risk management, control and governance many internal auditors were reassigned to assist the public accountants conduct Sarbanes-Oxley attest audits.  Fortunately, the Sarbanes-Oxley era now appears to be controlled, and internal auditors can return to helping their own organizations rather than helping public accountants and SOX consultants.

The Institute of Internal Auditors made
an exceptionally excellent contribution
to the internal audit profession
by redefining internal audit.


Although meeting Sarbanes-Oxley requirements proved an extremely expensive undertaking for most organizations, some emerged from the experience with a new understanding of controls and compliance - and many either developed or purchased automated tools to assist them document and test compliance.  Fortunately, these automated tools can drastically increase the productivity of internal auditors involved in compliance auditing - and enable the majority of internal audit resources to focus on more critical areas such as improvement and assessment.  And that is where the future of internal auditors is brightest  - to put away old missions, charters, techniques and audit programs to focus directly on helping their organizations succeed - using the best tools available today.  Internal Audit is redefining itself transitioning to Internal Assurance.

The new definition of internal audit provided the foundation, and this digitalSeminarTM provides not only the "WHY" but also the "HOW" for transitioning to Internal Assurance.


Transition: Internal Audit to Internal Assurance
Internal Audit Standards - Then and Now
Why do we do Internal Audits
Breakpoint and Beyond
Forming - Norming - FulFilling
So What does that have to do with Internal Audit?
The Changing World of Management
The Changing World of Management Control
The Changing World of Internal Audit
Definition of Internal Audit
Sarbanes-Oxley
Internal Assurance
Traditional Reactive Management Model
Traditional Reactive Control Principle
Traditional Reactive Internal Audit Model
Proactive Management Model
ProActive Control Principle
Proactive Internal Audit Model
CoActive Management Model
CoActive Control Principles
CoActive Audit Principles
The Internal Assurance Model
Contemporary Tools to Accomplish Enhancement and Assessment
AICPA Concept of Assurance Services
Concept of Internal Assurance Services
Enhancement
Assurance & Consulting
Assessment
Internal Control & Compliance
Transition Steps to Internal Assurance ...
Questions to Ask NOW

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Exceeding Expectations for Internal Auditors

“Exceeding Expectations” contains 1 hour and 20 minutes of PowerPoint presentation with synchronized digital soundtrack offering thought-provoking and practical ideas about how Internal Auditors can exceed the expectations of audit clients.  This seminar offers state-of-the-art thinking using state-of-the-art technology.  Receive all the benefits of attending a seminar at your convenience in a suitable format for both group and individual self-paced training.

Click here to view a Sample of the “Exceeding Expectations” Presentation (a 4 megabyte file)

    Note: Right Click the above link and open a new browser window.  Open the PowerPoint presentation in that window. 
               If presentation does not start automatically save to your computer, open in Powerpoint select View > Slide Show.                           Slides will advance automatically.

Click here to view a Sample of the slide notes for the “Exceeding Expectations” Presentation 


As consumers we expect that the products and services we purchase will be as advertised and will meet our needs.  Whether we carefully research a major purchase or make an impulse buy, we trust the product will meet our expectations.  

Most organizations want to make sure they are meeting our needs when we buy their goods and services, and some want to do even more for us than we expected.  No doubt as a consumer you have heard or seen the phrase “exceeding expectations.”  Simply stated – they not only want you to remain a customer but also want you to talk about how wonderful their product or service is, and to refer your friends and associates to them.  They want you to get excited and delighted about doing business with them!

Internal Audit is a business, and if we want to succeed in our business we need to delight our customers.  We have to not only meet but even exceed the expectations of our customers.  So how do Internal Auditors do that?  How can we possibly get people pleased and delighted about being audited?  Well, that is a very good question – and that is what this seminar is all about…

Total Quality Management – TQM
Expectations
The New Realities
Internal Audit Options…
Internal Audit’s Double Edged Swords?
21st Century Management Environment
IIA – from audit to assurance
ISACA – from audit to governance
Internal Audit Alternatives…
Keys to Effective Internal Auditing
Success
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Tongren Seminar Series Group Usage

 

Organizations that purchase these digitalSeminarsTM can duplicate the PowerPoint slides as handouts royalty free for training of individuals in that department and for in-house group training.

Use these digitalSeminarsTM for premeeting seminars and in place of a backup speaker for dinner meetings and conferences.

Add to the benefits by scheduling Dr. Tongren to answers questions by telephone with prior arrangement.  Call ahead for fee schedule and availability. 

Professional associations and educational institutions that purchase this digitalSeminarTM can duplicate any of the PowerPoint slides as handouts and use that material to conduct presentations for members and students by sending a royalty fee of $10 for each copy of the handout to:

 Pleier Corporation
Attn: Tongren Seminar Series
P.O. Box 3900
Mission Viejo CA 92690-1900 USA

 
When forwarding a check please include the place and date that the training was held.

Your feedback, concerning this product, should be sent to pleier@pleier.com.

Click here to order


Additional References

 

If you like the quality of this electronic publication on CD check http://www.pleier.com.


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Thank you,

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President
Pleier Corporation